The threat of terrorism in a politically turbulent world has focussed the minds of many on the potential risks facing business travellers. Often organisations leave themselves and their employees exposed by failing to put in place a robust safety and security policy around meetings and events.
Now CWT Meetings & Events has partnered with International SOS to offer all its customers a free comprehensive safety and security consultation.
“The most important thing is that customers are well informed about the security arrangements at their chosen destination,” said Paul Stoddart, managing director of CWT Meetings & Events UK, Ireland and Benelux.
“Our groundbreaking partnership with International SOS will help prepare meetings and event organisers by increasing efficiencies and speed to action. It will also reduce the risk their people and organisations are exposed to and help us to empower our clients to be proactive about safety and security.”
Information on the current local situation is crucial during an event. Participants can access specific details about a city or region at any time. Travellers receive an email alert immediately in the event of an incident. They can also be located if there is an acute danger so that appropriate measures can be carried out.
Beyond the meeting room
Safety and security precautions for the event alone are not adequate, particularly when it comes to conferences lasting several days. Travellers want to feel safe and secure during their leisure time between meetings and on private extensions to trips. They need country-specific advice on how and where to travel outside of official events, with suitable protection, and which situations they should avoid.
Organisations and travellers need to be prepared and know what actions to take if a crisis occurs, such as delegates being harmed at a meeting. Any casualties must receive proper care in local hospitals, are moved to suitable clinics or repatriated if appropriate, but business travellers generally have no relatives or friends with them to take care of such matters. Organisations also need to consider what would happen if communications were difficult as a result of language barriers. International SOS is able to provide support with everything on the ground, such as settlement of charges, and its own doctors monitor the state of the travellers’ health.
Specific measures such as those offered by CWT M&E and International SOS, are crucial in the event of an emergency. However, simply knowing the support is available should it be needed contributes to a business traveller’s sense of wellbeing. As such, safety and security policy has also become an important element in employee satisfaction and loyalty.
3 tips on safety and security on travel
CWT Meetings & Events recommends companies to work proactively with an overall security and security plan. Here are three good tips to develop a key plan for your company’s work on travel safety.
- 1. Share information about the destination and contact the travelers 24/7
Give the traveler personal and relevant information about the destination. If you want to have good contact with the travelers and give them peace of mind throughout the trip, it is important with professional partners, and CWT can play a vital role as an adviser. Through our network, we can ensure that potential crises and incidents are monitored. That way, you and your company can work continuously with security concerns at local, national, regional and global levels. You get help to understand and respond so that travelers and your business are avoided to be affected by threats and turmoil.
- Provide medical and safety assistance for small and large items
Unfortunately, it is a widespread misunderstanding that travelers only need medical and safety assistance in emergencies. By providing the traveler with the right support, from super professional evacuation to basic help, for example, to getting the right vaccinations, you help them travel more safely and sensibly. This puts your business not just focused on your own obligations. It can also provide a competitive edge to emphasize the way you work with security and security and it can help hold and attract the best employees.
- Outside the travelers
Educate the traveler to play an important role in the work with the company’s security plan. It will both make business travel safer and create greater satisfaction with the traveler. Make sure that travel tips are communicated properly to the travelers. Keep them informed and encourage them to be aware of the surrounding environment and the possible dangers they may encounter on the journey.
What information is useful to share with the travelers?
- Recommended vaccinations
- Safety concerns about water and food
- General health information
- Information on special precautions at the destination
- Possible terrorism and crime
- Natural disasters
- Traffic regulations
- Special legislation
On the trip
- Electricity, plugs and adapters
- Currency and exchange rate
- Useful cultural tips