Carlson Wagonlit Travel, the global travel management group, has won an “Excellence in Employee Engagement” award at the JiveWorld17 conference in Las Vegas, recognizing the fast, successful rollout its internal communications platform.
“This award is a real honor, and demonstrates the strength of our corporate culture,” said Laura Jacquier, Head of Global Employee Communication. “Getting everyone on board so fast shows that everyone understood the value of this project, gathered around, and just made it happen.”
Last year, Carlson Wagonlit Travel kicked off a strategic digital transformation plan in its drive to become the world leader in digital business travel, hotel and event management. This required an internal cultural shift to drive employee empowerment and accountability, improving the customer experience and fostering innovation.
To support this transformation, CWT launched the Jive intranet platform to over 19,000 users across nearly 50 countries. In just three months, the intranet achieved 75 percent adoption and was transforming the company’s culture – fuelling conversation and collaboration in multiple languages, all around the world. Adoption now stands at 83 percent.
Richard Thompson (on the right in the picture), representing Global Employee Communications and Human Resources, and Anthony Allinson, representing Product & Technology, were on hand in Las Vegas to accept the award from Elisa Steele,Chief Executive Officer, Jive Software.
Last month, CWT was awarded the Gold Corporate Social Responsibility (CSR) rating by EcoVadis, the environmental and social performance rating agency, placing it among the top 1% of all companies for its responsible business practices.